Rules and Regulations
GENERAL APPLICABILITY, CONDUCT & REMOVAL
The following sets forth the rules and regulations that are applicable at our resort. Notwithstanding anything in these Rules and Regulations to the contrary, all guests, residents, visitors and other occupants (collectively "guests") are required to comply with all rules and regulations posted at the property, as well as all directions of the resort management and team.
We reserve the right to remove from the resort anyone in violation of these Rules and Regulations, or any rules or regulations posted at the resort. There are no refunds for voluntary departure, eviction, acts of nature or removal in accordance with these Rules and Regulations or by law enforcement or court order. In the event, in connection with your stay, you are required to sign a reservation agreement, lease, RV placement agreement or any other document, and the terms of such document directly conflict with these Rules and Regulations, the terms of that document shall control.
These Rules and Regulations are subject to change at any time without notice.
RESERVATION PAYMENT POLICY
The full balance of the reservation is due at the time the reservation is made. Deposits are refundable only in accordance with the Cancellation Policy below. The full balance of the reservation will be due and payable upon arrival. A valid credit card is required to be on file for all reservations, which Grapevine RV has the right to charge for any unpaid amounts owed by the guest, or for such other amounts that are the responsibility of the guest (including, without limitation, property damage caused by a guest), in accordance with applicable law. Personal checks are not accepted.
RESORT FEES, OTHER FEES & TAXES
There is a daily resort fee, which is added to each reservation for certain amenities made available to guests. These amenities include Wi-Fi internet, various activities, access to onsite facilities and more. Grapevine RV does not guarantee that amenities will be available to guests at all times, as certain amenities are subject to seasonal closure, closure for repair, maintenance, or other purposes, or may not have capacity to accommodate all guests at the desired time of use. For a more detailed description of available amenities, please visit our website. In addition, there may be additional fees (e.g. site lock fees) and taxes applicable to your stay.
Any fees and taxes applicable to your reservation will be clearly identified in advance of your booking during the booking process, and in the confirmation email you receive upon completion of your booking.
CANCELLATION POLICY
Nightly/Weekly Stays: For all stays, no refunds are given on or after arrival. Deposits will be forfeited for reservations cancelled less than 14 days prior to your arrival date. Restrictions for holiday and special event dates may also apply. Contact resort for more details.
Refunds will be granted for:
- Cancellations made within 24 hours of booking a reservation with an arrival date greater than 72 hours from time of booking.
- Cancellations made at least 15 days in advance of check-in.
Refunds will be processed to the form that was used for payment.
Monthly or Longer Stays: Subject to availability and not to exceed 6 months.
Long Term guests are guests that stay at the resort for a period greater than one month, but may not stay longer than 6 months.
The booking fee is fully refundable if you cancel your reservation within 24 hours of booking. After 24 hours, the booking fee is refundable only if your reservation is also fully refundable at the time of cancellation. For any questions about the booking fee, contact Resort staff at 661-627-1367.
CHECK-IN & CHECK-OUT TIMES
RV Sites
- Check-in Time: 2 p.m.
- Check-Out Time: 11 a.m.
Early check-in may be available for an additional fee of $30; contact the resort office the morning of your arrival for availability. Late check-outs may be available for an additional fee of $30; check with the resort office on your day of departure for availability.
Any guests that have not shown up 24 hours after their check-in time and have not made prior arrangements with the resort staff will be considered a no-show reservation and forfeit their deposit.
SITE LOCATIONS
All site numbers are subject to change prior to arrival unless a site lock fee was paid with your reservation. Only certified RV types are permitted unless prevented by specific site constraints, this includes Class A, B, and C Motorhomes, 5th wheels, and travel trailers. We reserve the right to inspect any personal property that you bring into the resort, and we may refuse access if your property is not properly constructed, is unsafe, or is unsuitable for the resort. Sites are designed to accommodate one unit at a time. Only one "pup" tent may act as a secondary unit on a site at the discretion of Grapevine RV as site size allows, and must be taken down during the day. One dining canopy tent is permitted but may not be up in conjunction with a "pup" tent, and must be properly secured at all times. Sites must be cleaned up of garbage and debris prior to departure. Additional charges may result for sites requiring additional cleaning.
MULTIPLE RVs & UNREGISTERED UNITS
Each site is permitted one (1) RV unit only unless prior written approval is granted by resort management.
Any additional RVs, trailers, campers, or units brought onto the property must be pre-registered, approved, and assigned to a designated site or storage area, and are subject to applicable site fees.
Guests are not permitted to bring, park, occupy, or store a second RV on or adjacent to their site, or in any other site, without prior authorization from resort management, including after office hours.
Bringing an unregistered or unauthorized RV onto the property is considered a violation of resort policy and may result in immediate eviction without refund.
Unauthorized units may also be subject to immediate removal, towing at the owner’s expense, and additional charges.
PERMITTED OCCUPANTS
All reservations include a maximum of 6 guests unless otherwise stated. Rates are based on the maximum occupancy of the site. The individual reserving the site must be a minimum of 18 years of age and be physically present at the time of check-in. Children 14 and under must be supervised by an adult 18 year of age or over at all times.
VISITORS
Guests may have visitors (individuals not registered on the reservation or agreement) visit them, so long as such visitors do not cause the guest to exceed the maximum permitted occupancy listed above.
Visitors are required to abide by all resort Rules and Regulations. Guests are responsible for the behavior of their visitors. Visitors are only permitted to be on property when resort guests are present. It is the responsibility of the guests to come into the welcome center to register all visitors.
PHOTOGRAPHY/VIDEO CONSENT
As part of Grapevine RV's marketing and other efforts we may sometimes take pictures, video or audio recordings of the resort and our guests and visitors. At our resort, each guest and visitor present on the property hereby consents to our capture and use of voice recordings, images, videos, and likeness for any marketing or other purposes not prohibited by law, indefinitely, and without payment of any royalty, licensing or other fees whatsoever. If any minor children are present, their legal guardian is required to let the manager know at the time a photo or video is taken that permission is not given to use their likeness for any marketing purposes.
AMENITIES & FACILITIES
We encourage you to visit the resort website for specific information and dates relating to on-site amenity closures and other property specific information. Please remember that many amenities are on a seasonal and weather dependent schedule that may have limited hours. We reserve the right to close any facilities at our discretion without prior notice, and without refund of any fees or other amounts paid for the reservation. Please refer to posted rules and regulations throughout the property for additional information on our amenities. All amenities are used at your own risk.
INTERNET AND TELEVISON SERVICE
The resort provides complimentary Wi-Fi for guest use. Wired high-speed Ethernet connections are available for purchase. Cable TV service is not provided. Guests may use personal streaming devices or satellite equipment where reception allows.
CAR PASSES & GATE CARDS
Two vehicles, inclusive of one RV, are included with each reservation or agreement as determined by Grapevine RV and as space allows. Additional vehicles for registered guests are $10 per day and subject to availability of parking in designated areas. Car passes are issued to registered guests listed on the reservation or agreement only and must be visible at all times. Car passes are not transferrable and may not be shared with another guest or visitor. All guests' vehicles must be parked on their designated site and may not stick out into the road. If parking is limited or not available, then vehicles must be parked in one of the resort's designated parking areas, if available. Under no circumstances are guests permitted to occupy sites not included in their reservation, even if not otherwise occupied. Unregistered vehicles found without a pass may be towed at the owner's expense. Car covers and wheel covers are permitted if factory made and in acceptable appearance and in good condition. Car covers must be properly secured to the vehicle, weights to hold the cover down are not allowed.
QUIET HOURS
Our quiet hours are from 10pm - 7am daily, unless otherwise dictated by on-site staff or local regulations. Please be courteous to your fellow guests during all hours of the day. During quiet hours, no loud talking, loud radios, loud televisions or other loud noises or behavior that may disturb guests is permitted. The use of generators are not permitted on the property, unless prior approval from management is granted.
RESPECT YOUR NEIGHBOR
Please be considerate of your neighbors' privacy and space. Do not walk on or pass through the site of another guest. Respect our local culture, wildlife, and those around you. Please be mindful of our local bylaws and conservation of resources. We are proud to promote an inclusive and family-friendly atmosphere at our resort. Harassment or offensive or intolerant language or actions will not be tolerated in any form, including with respect to race, color, national origin, religion, sexual orientation, gender identity, disability or political views. Flags, signs or other visual symbols that contain vulgarity, depict the Confederate flag, or represent politicians or political candidates are not permitted to be displayed. We reserve the right to immediately evict any guest, without refund, for failure to comply with these rules and/or staff's request for you to remove the display of offensive visuals or symbols.
LOCAL WILDLIFE
Please respect our local wildlife. Our resort adjoins rangeland with active cattle and includes a conservation easement area with active wildlife, including snakes and various animal species. Use caution as some of the local wildlife is dangerous and should be left alone. Some of the local wildlife is protected by State Law. Feeding, killing, abusing or otherwise disturbing the wildlife is strictly prohibited. Additionally, feeding stray animals, including but not limited to cats or birds, is prohibited.
SMOKING & ALCOHOL
There is no smoking, including vaping, allowed in resort restrooms and shower facilities, indoor facilities, common areas, or any outdoor amenities. Smoking is allowed on your own site as long as it is done so in a way that will not directly or indirectly impact the experience of other guests. Alcohol is permitted by legal drinking age adults as long as it is done so in a way that will not directly or indirectly impact the experience of other guests. Alcohol must be consumed in a responsible manner and may be restricted in certain areas of the resort. Illegal drugs are strictly prohibited. Marijuana use is not permitted anywhere on the property, regardless of state law. Any guests or visitors that are smoking or using alcohol in an irresponsible manner, or in a manner that interferes with another guest's enjoyment will be asked to stop and may be asked to leave or be removed for failure to comply.
SITE SAFETY
Each site generally includes one picnic table; fire pits are not provided by the resort. Guests who bring their own fire pit must ensure all fires are fully contained within a designated pit or ring and are only permitted between 8:00 a.m. and midnight. Please do not burn trash.
Guests are responsible for checking the Kern County "Check Before You Burn" website to confirm it is a clean air day before lighting any fire. Fires must never be left unattended, and any county-issued fire bans will be posted at the Welcome Center.
All chemicals or toxic materials must remain securely locked or otherwise kept safely out of reach of children and animals.
DANGEROUS CONDITIONS
While it is always our priority to allow guests the peaceful and undisturbed enjoyment of their site, in the event a resort team member believes, in their reasonable discretion, that an emergency or dangerous condition exists on a guest's site, which could potentially pose a risk of harm to any person or property, the resort team has the right to enter the guest's site and access any area or unit on the site, in order to remedy the emergency or dangerous condition, or prevent or mitigate the potential harm.
PETS
We are a pet-friendly resort but pets may not disturb other guests and must be cleaned up after by owners. Pets must always be on a leash and restrained when not confined inside an RV, and no pet may be left unattended outside of an RV, even on the site or if restrained. There is a maximum of two pets per reservation. Pets are the responsibility of the owner. If management determines that a pet is disruptive or aggressive, they have sole discretion to require the guest to restrict the pet's behavior or location, or remove the pet from the resort. If a guest is unwilling or unable to restrict the pet or have it removed from the resort, as requested by management, management has the right to immediately terminate the guest's reservation and evict the guest from the resort, without refund. All pets must be up to date on vaccines, and copies of pet vaccine records must be available upon request. Upon check-in, you are required to notify the office of your pets if you have not already added them to your reservation during the booking process.
GARBAGE & RECYCLING
Any household garbage and recycling are to be put in the designated areas, garbage bins and recycling receptacles located on the resort. Disposal of hazardous waste or large items such as mattresses, couches, or chairs, is not permitted on property and should be taken to a local dump facility. Additional charges may result for unapproved disposal of items. Any garbage left in sites will incur a fee for removal after departure. Excessive cleaning can result in a $250 cleaning fee.
SEWER HOOKUP
All sewer hoses must be undamaged, and sewer connections must be tight with a sewer donut around the sewer hose at the point of connection to the sewer pipe. Sewer hoses must be sloped downward from the RV's sewer connection to the resort sewer hookup to prevent any clogging or spillage on the ground. Any damaged or leaking hose must be repaired immediately. Guests are responsible, and will be charged, for any damages caused by the guest's sewer hookup.
ELECTRICITY
Site electric pedestals are owned by the resort. Any guest found tampering with electrical pedestals will be removed from the resort without any refund. Guests should not be overloading electric pedestals and should be utilizing code-compliant, approved outdoor extension cords.
Please help conserve electricity, turn off all non-essential lights (inside and outside), A/C, and heaters when not in use. Dusk-to-Dawn lights must be turned off between stays. Electric vehicles are not permitted to be charged onsite.
WASTE WATER
The discharge of any wastewater (septic or grey water) or any other toxic or hazardous material is strictly prohibited. Formaldehyde products or any other tank cleaning chemicals are not permitted.
PACKAGES
Guests are not permitted to receive mail at the resort. For Long Term guests, we suggest that you rent a PO Box at the local post office. The resort has no method of sorting and delivering mail. The resort will accept packages at the welcome center on an emergency basis. The resort is not responsible for lost or stolen packages.
SPEED LIMIT
Resort Speed limit is 10 MPH. Guests must obey posted speed limits on property at all times. Failure to obey speed limits may result in removal from the property without refund.
TRANSPORTATION
Non-motorized skateboards, scooters, roller blades, roller skates and bicycles are permitted to be utilized as long as they are done so in a safe and quiet manner. Operation of motorized micro mobility devices is allowed for those over 16 years of age with a valid driver's license. Motorized items such as drones, motorbikes, hover boards and similar motorized recreational items are prohibited. UTVs, ATVs, and large terrain vehicles are prohibited.
GOLF CARTS
All guests must comply with the following rules governing the use of golf carts on property.
- Each guest owning a golf cart is solely responsible for ensuring that all operators of the golf cart are a minimum of 16 years of age and possess a valid driver's license (moped licenses, learning permits, etc. are not acceptable).
- Golf carts must have their lights (if equipped) turned on at all times while in operation after sunset. No golf carts may be operated after sunset without headlights.
- Golf carts shall not be operated during quiet hours from 10pm to 7am.
- Golf carts must be operated properly and responsibly at all times. Horseplay, racing or other misuse of golf carts will not be tolerated. Golf carts are to be operated on blacktop or gravel roadways only. No driving through RV sites or other restricted areas. OPERATION OF GOLF CARTS WHILE CONSUMING OR UNDER THE INFLUENCE OF ALCOHOL, MARIJUANA OR ILLICIT DRUGS IS STRICTLY PROHIBITED.
- A golf cart's maximum seating capacity must never be exceeded. Operators and passengers of a guest-owned golf cart must be seated at all times while the golf cart is in motion.
- Apply brake and remove key whenever golf cart is not in use.
BIKES
Don't forget your bike helmet. In addition to following local regulations, we recommend that all riders wear a helmet while riding a bicycle. Bike riders must obey the same rules of the road as a motor vehicle. When operating a bike after sunset, you must have a light on both the front and back of the bike. We encourage the use of bike locks and are not responsible for any lost, stolen or damaged bicycles.
FIREWORKS
The use of fireworks, including sparklers, or any other form of explosive or incendiary device, is not permitted under any circumstances. Anyone caught with fireworks may be removed from the property without refund.
FIREARMS & WEAPONS
Guests must obey all federal, state and local laws regarding the ownership and possession of firearms and other weapons. Firearms and other dangerous weapons are not permitted on property; provided that, if permitted by local law, guests that legally own a firearm may keep such firearm in a locked, private vehicle in parking areas. The discharge, use, display or handling of firearms, BB guns, air guns/rifles, or similar devices or weapons, or any other failure to comply with these guidelines, is strictly prohibited and will subject the offending guest to immediate eviction from the resort, without refund.
SUBLEASING
Subleasing, selling, transferring or otherwise granting access to a site, RV, or other unit to a person not registered in the reservation is not permitted without management's express written approval. Applicable fees may apply.
SITE RELOCATION FEES
There will be a $250 fee for any relocation of a Long-Term guest to a new site.
PRESENTATION POLICY
All units at the resort are required to maintain a clean well-kept appearance. Any RV's, travel trailers, or other private property that is 10 years or older will need to be inspected by a manager prior to entrance to the resort. Any unit being admitted into the resort is at the discretion of management. Any light bulb used on the exterior of the unit may only be a maximum of sixty (60) watts and must be aimed only to a portion of the site and not to any other site. Any decorations and/or lights used on the outside of the RV must be UL certified and are subject to park management's approval.
SELLING ONSITE
Selling personal property is not permitted at the resort.
NEATNESS POLICY
Sites and decks must always be kept neat and decks may not be used as a storage area. Only furniture intended for outdoor use may be located on sites and decks. No display of any appliances on decks or sites is permitted. Tarps, carports, washers, dryers, pools, etc. are not allowed on site. One RV is permitted per site. RV's must be parked on an RV site or placed in storage for an additional fee. No RVs are allowed to park in driveways of any units. Boats, cargo trailers, and other similar equipment are not allowed to be parked on RV sites, unless prior approval is granted. Guests are responsible for keeping their area clean and free of debris and clutter, which includes but is not limited to construction materials, excessive potted plants or other décor, and interior furniture. Sites deemed by the management to be in violation of this policy will require immediate cleanup/removal and may be subject to a fine and/or removal from the resort.
ANTENNAS
Antennas may not be higher than 7 feet above a roofline without prior written approval of resort management. Satellite dishes may not exceed 39 inches in diameter. Outdoor reception devices must be installed in the unit or located on the site in an area that is inconspicuous and attractively landscaped and shielded from view to the greatest extent feasible. Outdoor devices must not obstruct a driver's view of any street, driveway or intersection, nor may they be installed on or encroach upon any common area or other guest's home site. Short-term guests may have freestanding dishes.
SITE MODIFICATIONS
Guests are prohibited from performing any construction or site modifications.
MAINTENANCE
All lots must be kept neat and clean. Units need to be free of mold and dirt, etc.. In order to keep all trailers safe and towable, the main frame, including the hitch and axles, must be kept intact with no rusted through areas. The exterior (underbelly, walls, and roof) must be maintained in safe condition, with no large dents or holes that could cause injury, allow rot from leaking, or openings for insects or rodents. No window A/C units are allowed. Guest agrees to move temporarily from their site to an alternative section in the event that construction is scheduled. Management may enter a unit without prior written consent in the case of an emergency or when the unit has been abandoned.
LANDSCAPING
Guests are not permitted to remove or alter any trees, shrubs, bushes, or other landscaping under any circumstances, nor may they hire a third party to do so. Any requests for tree removal must be submitted to management for review and approval. Additionally, guests may not plant or install any new trees or landscaping without prior written consent from the resort.
CLEANUP
In the event a Long Term guest leaves the site for a period of time, the guest shall advise the resort of their absence and the length of time the Long Term guest will be absent from the property. All personal property for Long Term guests should be stored inside; tables, chairs, and fire pits are excluded prior to departure. The resort will dispose of all personal items left outside the unit after the guests have departed and will not be liable to any guest for reimbursement of such items. Utilities must be disconnected and slide outs must be closed for the duration of the off season.
ABANDONED PROPERTY
Units that are left on site without an applicable reservation will be considered abandoned and disposed of in compliance with local regulations. Subject to applicable law, in the event of a natural disaster or other casualty event that causes material damage to any specific recreational vehicle, travel trailer or unit, the owner of said recreational vehicle, travel trailer or unit shall commence and complete any repairs to the recreational vehicle, travel trailer or unit within ninety (90) days after the damage occurs. Subject to applicable law, in the event that repairs are not made within the ninety (90) day period, the resort shall have the right, after providing seven (7) days' written notice by certified U.S. Mail to resident at the last known address for the resident, to consider the recreational vehicle, travel trailer or unit to be abandoned. Subject to applicable law, the resort shall be entitled to remove and/or dispose of the abandoned recreational vehicle, travel trailer or unit, and shall have no liability to the unit owner so long as the written notice was sent to the unit owner.
WASHING VEHICLES
Personal automobiles cannot be washed in the resort at any time, except in designated areas with management approval. If units are not kept clean, the resort reserves the right to clean the unit and charge the guest an appropriate fee for doing so.
BUSINESSES
No business or commercial enterprise shall be permitted to operate from or within the resort without prior written consent of resort management, and no advertising signs may be placed on the site. This restriction does not preclude any guest from conducting business on a strictly digital or remote basis, so long as the activities of the business do not bring additional traffic (including shipping and receiving of packages) into the resort or to the guest's site, cause a nuisance or excessive noise, affect the appearance of the guest's home, or it is deemed inappropriate by management, in their sole discretion. A "business" also includes any commercial enterprise which: (1) requires traffic from the outside of the resort to enter for the purpose of dealing with said business; (2) uses any type of sign or advertising on the exterior of the home; (3) includes door-to-door canvassing of resort guests; (4) interferes with the safe, pleasant, and enjoyable use of the resort by any of its residents or guests; or (5) involves the purchase of a manufactured home or RV or any interest in a manufactured home or RV for the purpose of resale, leasing, renting or other business use. No type of business may solicit on resort property unless approved by management in writing.
Please notify the resort manager if you see any solicitors or suspicious activity. Private garage, tag, yard and craft sales are not allowed within the resort except those that are approved or sponsored by management. Should this type of activity be sponsored, it is imperative that guests remove all items from their yards immediately following the event.
PUBLIC EVENTS
Management reserves the right to approve or deny any and all activities or functions held at the resort. Management has the right to attend any gathering or function as an observer, including any gathering or function designated only for guests.
LATE PAYMENT FEES
For Long Term reservations, a late payment charge of $50.00 will be charged for delinquent accounts 5 days after the due date. There will be a $50.00 fee for any bounced ACH or declined credit card charge.
OCCUPANCY RESTRICTIONS
Notwithstanding anything else in these Rules and Regulations to the contrary, all guests must comply with state and local requirements related to permitted length of stay, use restrictions and any other laws, rules, regulations or restrictions applicable to the resort.
LIABILITY
By accepting this reservation, the guest hereby waives, releases and discharges and covenants not to sue Grapevine RV Resort or its affiliates, subsidiaries, directors, managers, employees, agents, successors or assigns (collectively the “Grapevine Parties”)for all claims and liability for personal injury, accidents, property damage, any other claim arising out of or in connection with the guest's use of the resort or property. Further, the guest agrees to defend, indemnify and hold harmless the Grapevine Parties from all losses, claims, expenses and demands, including attorneys' fees, that the Grapevine Parties may incur arising out of or in connection with the guest's use of the resort and property. The guest further agrees to be responsible and liable for the actions and safety of every person in their group. Grapevine RV reserves the right to remove any occupant or guest who is subject to a lifetime registration requirement
under a State sexual offender registration program.
EMERGENCY
Dial 911 in case of an emergency. Guests must comply with all resort staff instructions during an emergency.
Pursuant to California Civil Code Section 799.22 through 799.25, and 1866, recreational vehicle may be removed from the premises without judicial hearing, if the owner or occupants of said vehicle who has been in the park for 30 days or less, has either: (1) failed to pay for his/her occupancy in the park, (2) failed to comply with the park’s rules and regulations, or (3) failed to vacate on a specified date. I have received a copy of the park’s rules and regulations. Signature of Guest This property is privately owned. We reserve the right to refuse service to anyone and will not be responsible for loss of money, or valuable of any kind.
